Knowledgeable, patient computer help in Southern Oregon

A La Carte Services

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  • Set up printer

    Set up printer

    • I will unbox and set up a new printer or check connections on an exsisting one.
    • Connect the printer to your devices using whatever method (cable, Bluetooth, network) your system uses
    • Install drivers as needed
    • Test and troubleshoot printing for all devices
    • Leave you with clear step-by-step instructions on how to use the printer with your different devices
    • If desired, I can provide an appropriate printer for your needs, charging you my actual cost. Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $100.00
  • Optimize hard drive, on-site

    Optimize hard drive, on-site

    • Services provided in your home
    • Run existing backup (or set up new backup with a separate charge)
    • Analyze hard disk use
    • Move or delete rarely accessed files
    • Run built-in utilities (Windows or Mac) to defragment the drive
    • Leave you with step by step instructions on how to access files moved off of your primary hard drive
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $100.00
  • Optimize hard drive, remote

    Optimize hard drive, remote

    • Services provided through remote software
    • Run existing backup (or set up new remote backup with a separate charge)
    • Analyze hard disk use
    • Move or delete rarely accessed files
    • Run built-in utilities (Windows or Mac) to defragment the drive
    • Leave you with step by step instructions on how to access files moved off of your primary hard drive
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $75.00
  • Set up backup, remote

    Set up backup, remote

    • Services provided through remote software
    • This service is only available for cloud backup or backup to an external hard drive already connected to and recognized by your computer.
    • Set up your backup account
    • Run a baseline full backup
    • Configure settings for automatic incremental backups
    • Leave you with detailed instructions of what to do if you need to use your backup
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $100.00
  • Set up backup, on-site

    Set up backup, on-site

    • Services provided in your home
    • I recommend backing up to a Cloud backup provider.  I talk with you to decide which provider to use. Alternatively you might choose to use Apple Time Machine with an external drive on an Apple device or File History on a Windows device.
    • Set up your backup account
    • Run a baseline full backup
    • Configure settings for automatic incremental backups
    • Leave you with detailed instructions of what to do if you need to use your backup
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $125.00
  • Set up email - on site, multiple devices

    Set up email – on site, multiple devices

    • Set up email on all of your devices, in your home
    • Check network and port connections on all devices
    • Sign in to your email provider
    • Link account to the email client program of your choice
    • Set up mailboxes and filters as desired
    • Test
    • Leave you with clear step-by-step instructions on how to access and manage your email
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $125.00
  • Set up email - remote, one device

    Set up email – remote, one device

    • Set up email on the device of your choice using remote software
    • Check network and port connections
    • Sign in to your email provider
    • Link account to the email client program of your choice
    • Set up mailboxes and filters as desired
    • Test
    • Leave you with clear step-by-step instructions on how to access and manage your email
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $75.00
  • Set up wifi network

    Set up wifi network

    • This service is only available on site in your home
    • Unbox new modem/router or work with existing equipment
    • Set up hardware to maximize wifi coverage in your home
    • Reset network name and password for security
    • Connect all of your devices to the network
    • Configure firewall/security software to work with the network
    • I can provide a modem and wireless router or combination gateway at my cost if desired.
    • Leave you with step by step instructions on how to connect new devices or reconnect existing devices if needed
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $125.00
  • Tune up Performance, on site

    Tune up Performance, on site

    • Services provided in your home
    • I first talk with you about what type of performance problems you are experiencing.
    • Scan for and turn off background processes that might be slowing progress
    • Disable startup apps, uninstall unused software, adjust visual settings for higher performance, review Performance and Startup apps to identify slowdown points (Windows systems)
    • Quit unused startup apps, run Activity Monitor to check for memory and disk performance (Apple systems)
    • Make specific recommendations if hardware or software updates or disk optimization would significantly improve performance
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $125.00
  • Tune up Performance, remote

    Tune up Performance, remote

    • Services provided through remote software
    • I first talk with you about what type of performance problems you are experiencing.
    • Scan for and turn off background processes that might be slowing progress
    • Disable startup apps, uninstall unused software, adjust visual settings for higher performance, review Performance and Startup apps to identify slowdown points (Windows systems)
    • Quit unused startup apps, run Activity Monitor to check for memory and disk performance (Apple systems)
    • Make specific recommendations if hardware or software updates or disk optimization would significantly improve performance
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $75.00
  • Tune up Security, on site

    Tune up Security, on site

    • Service provided in your home
    • Scan for viruses or malware
    • Remove corrupted files
    • Configure Windows Security, Microsoft Edge Password manager and credential manager for Windows systems
    • Configure Mac OS FileVault and Apple Passwords for Apple systems
    • Configure Chrome password management if desired
    • Set built-in security software to automatically update
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $125.00
  • Tune up Security, remote

    Tune up Security, remote

    • Service provided through remote software
    • Scan for viruses or malware
    • Remove corrupted files
    • Configure Windows Security, Microsoft Edge Password manager and credential manager for Windows systems
    • Configure Mac OS FileVault and Apple Passwords for Apple systems
    • Configure Chrome password management if desired
    • Set built-in security software to automatically update
    • Order by clicking “add to cart”, contacting me, or scheduling a free half hour phone consultation
    $75.00