Image of Mt McLoughlin on the At Ease Computer Help "About" page.  Steven Wells is well-trained to provide IT support

KNOWLEDGEABLE

PATIENT

IT SUPPORT

IN SOUTHERN

OREGON

Little Mountain 5, Wikimedia Commons

Why At Ease Computer Help?

I am well-trained and experienced in supporting information technology. In the early 1980s I took a BASIC programming class, and have enjoyed using computers since. I have benefited from the many advances in technology since the 1980s, and my age has given me the privilege of learning to work with each advance in technology.

Helping others troubleshoot their tech has long been a satisfying hobby of mine. Retirement from my career as a family physician has allowed me to pursue formal training in technology support. I particularly enjoy working with older people who are motivated to use devices to organize, learn, and connect with others. Many people who have not used computers through their entire lives struggle with them – I am excited to use my experience, training, talents, and desire to help.

Well-trained & experienced

I have worked with the Google Workspace and Microsoft Office suites, every version of the Macintosh operating system since System Software 6 (1989), Windows systems since Windows 98, Chrome OS, and both iOS and Android OS.

I hold the CompTIA A+, the CompTIA Tech+, and the IBM IT Support Professional Certifications. These certifications show that I have shown competence in supporting Apple, Windows, Chrome, Android, and Linux systems.